The five star rating was for the job done. My concern was the length of time it was done. I checked in at 6:30 am and was able to leave at around 11:30. I believe it can be improved.
They were really respectful nice answered all my questions I had very good experience I would recommend anyone to go to them to purchase a car
I really appreciate the professionalism of the service advisor Ernesto Flores. Provided. He was able to answer all my questions in a prompt professional matter.
Evan was patient, and his customer service was amazing! He was genuine and very helpful. I’m so glad I came down and encountered Evan. I’m recommending him and his team Mindy, Cara, Rachel at Tynans Nissan!
Ace, is a very good person understands take time to lister. I already wait for my car, don’t have to set for hours and hours. Always have a smile when approached with a good Morning Ms Barbara. It’s nice when you pull in for service and your service advisories come with a smile.. Thank ACE for being my servicemen..
I bought my Murano from Downtown Nissan and there is no Nissan dealership on the westside for maintenance. I drive 15 miles through downtown traffic to bring my car to Downtown Nissan for all service requirements. The service is always done right and there is no pressure to do add-ons which I appreciate. Ace is normally my go-to service agent and he's top notch. Nice fellow and very knowledgeable and responsive. The one downside is the wait time. For routine oil changes I use the Express Service (no appointments taken here). Yesterday I waited 3 hours for an oil change. Obviously this ...
My sales consultant Mahali was very helpful and very sweet and she helped me by finding the right car for me. My finance manager Karina was also very helpful, she took her time and made sure everything was perfect.
Great customer service right when you walk into the lot and everyone is so nice and are very helpful when it comes to picking a car!
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