Customer Testimonials
Ace has great customer service always helpful and explaining everything with details gives his 💯 to his customers definitely good example of his Customer Service representative
To be my first time here for service I have to say it was great. Tiffany was so helpful and understanding of what I needed for my car. I’m definitely coming back
Fue de lo mejor y estoy muy contenta con la atención de Ángel Gusman
I like Nissan of Downtown L.A..Out standing customer service.
This is the best Nissan dealer I have been to, hey are efficient and professional. Ms. Tiffany Baker helped me with my rogue transmission problem，which would have been difficult and time-consuming，she knew I can not live with my car in LA, engineers and her helped me check and fix the transmission in just under two days.and helped，it helped me a lot. Having excellent after-sales service is rare and valuable, and I will recommend all the students and friends I know to come here to sell or buy a car.
Muy buen servicio al clients y buena sala de eapera.
Nissan of Downtown LA A Great group of people in the Service dept and in Sales
Great service. Professional and efficient. Know how to treat a customer well.
good job
Was extremely happy with my experience. Victor was extremely helpful, answered all of our questions, and helped us get the perfect car. Highly recommend this place.
Bueno, hubo un poco de retraso pero ay cosas que se nos escapan,la amabilidad de David Escobar,y Alan Muñiz, fue de gran alivio,y gracias por atender mi problema con mi vehículo
I went to get a car and I get a new card the service was excelente and I got the car I wanted at the price I want very satisfied whit the service awesome people
I ordered a remedy for weight loss and herpes and it works after 21 days of taking his medicine He also have the following treatment for ... DIABETES, HPV, CANCER, HSV, HIV, THYROID, PSORIASIS, COPD, PCOS, LUPUS, BP, HS and many more. Whatsapp+2347084100646 or email: [email protected]://www.facebook.com/Dr-oyakhireherbalhome-102249508911885
It was amazing
I brought my Infiniti G35 twice here. All staff are very helpful and friendly. They are willing to answer all my questions and discuss concerns. Two young gentlemen who I did not get names of were very helpful when it came down to figuring out an issue with my ABS. Overall I am satisfied with the service. Prices are higher than your mechanic back home but this was expected.
Great job
Went in sad needing a part came out happy with a great deal.
I called to make an appointment for oil change and David Mares returned my call right away. He booked the appointment and when I get there, my car was taken in quickly. When all is done, I used my points to pay and they accepted it with no questions asked. Thanks to David M. for the fast service!
David Mares always shows excellent customer service. He was friendly, patient, and very helpful. David goes above and beyond for the customers that's a good look for him and your company. I always look forward to doing business with David.
The people at Nissan downtown seem to put the customer first, unlike at other service places. I was happy with the repairs.
I had a great no hassle transaction with the car I won on the Price is Right. Nick Choi did an amazing job with his customer service and knowledge on Nissan products.
We are very pleased and happy with our new car and very grateful to Edi who helped us and was very kind at all times.
Ace has great customer service! Would recommend to family and friends.
nick was an amazing and very personable dealer! My father and I loved him. He made everything very smooth and enjoyable!
Very helpful and cooperative sales person
Always a pleasure! Javier is Very friendly! He answered all of our questions, very helpful. Javier always treats us with respect, giving us all the attention, showing us all the different cars. Helping us choose the Best car for us. We walked out with two cars thanks to Javier back to back years! Thank you!
Nissan of DTLA is a very nice friendly place, very welcoming! I went in with little to no hope and they ensure I was at the right place & gave me hope. Drove off the same day in my Infiniti Q50. Work with me and got me a great deal & even called me back to resign papers with a even better deal! I say if your looking for a nice car or truck, go on down to see them.
I originally went in for an oil change and had them check an error on one of my radar sensors. When I went to pick up my car a few hours later, I was told the sensor system had been reset and the sensors themselves had been cleaned and that it would take care of the problem. However, the problem was not fixed. Naturally I was disappointed and I had to come back to Nissan of Downtown to rectify the situation. The second time, I arrived and the place was super busy. I was outside waiting for someone to help ...
Javier valencia super vendedores gracias
Ace was very helpful.
The service manager, Ernie Flores, made me feel like I was the most important person at the dealership. He didn't ignore other customers, but someone showcased an even level of attention to all of us. Such a great experience even on a day when it was 95 degrees in Los Angeles.
I’ve been taking my cars for service there for years, specifically to see Jeannette. She’s always friendly, honest, and gets all of my questions answered. If she’s not working that day, I’m happy to come back.
David M in service is very professional, he's helped me at about every one of my services so far. If your in his hands your just fine. He answers questions quickly and they make everything super simple and easy. I'm not taking my Nissan anywhere else it just doesn't make sense to save a buck or two when you can get the service your Nissan actually needs. Bring your car here make an appointment and thank David later. Thanks David I'll see you next time man
Por el momento satisfecho y gracias por su ayuda.
Excellent service and turnaround. Ace was super professional and helpful.
Sales person Javier was extremely helpful
Excellent costumer experience.
I went to just look at a vehicle and the salesman javier took us in and really helped us out and had great customer service.
Had the best service today on my car from Ernie Flores. He made time to talk to me, explain what everything meant, and took the time to explain how to best maintain my car. Will for sure be back for help in the future. Get your work done here, won’t regret it!!
This was my first time purchasing from a large dealer and I was very relieved to have Tristan help and explain things to me in a way I understood so my overall experience was great and my salesman was very helpful
I felt that Nissan gave a good timely service and all the Workers there were kind and Professional.
I would like to report a customer service issue. I had left my Nissan Altima for service with Tiffany baker on Friday March 11. I was told on Monday by Tiffany that my car had a couple of issues that needed to be fixed. I approved those fixes and was told that I would get my car on Wednesday and/or I would be provided an update on Wednesday. I have been trying to call Tiffany on her direct number that she had provided to get an update on my car service, left multiple voice mails and even tried calling the ...
Tiffany Baker was so phenomenal. I've brought my car to Nissan of DTLA before, but never have I had the type of service I experienced with her. Keep her!! She's golden. She was professional yet personable. She was very good about communicating what was going on with my car, what steps I needed to make next, and how to best care for my car in the future. I felt heard, and I also left feeling extremely informed. She really was the best part of my experience.
It was fast and hassle free
Me and my partner went to look for a new used / new car at this location. We had the manager, Jose Escobar, help us. He instantly gave us water, he asked if we wanted to try cars, he asked all the right questions & he knew all the details on every car. HE WAS SO HELPFUL! He would be a reason we would come back. This was the first time we did not feel pressured to buy anything. Because of that, it made us feel so at home. We did not purchase a car from this location but the Glendale ...
Bought my Nissan Cube here in 2010 and now I look forward to buying my new Nissan right back here ! This dealership is the Gold Standard in customer care as they helped me keep my Nissan running perfect or over 10 years . A big Thank You to " ACE " in service for having all the correct answers for my Nissans maintenance .. Also Mia who I bought my Cube from was a great help to me . Even now I felt safe going there with 6 feet distance markers , plexiglass dividers at check out . Nissan of Downtown LA has the same employees which shows ...