AJ one of the best people I have come across great customer service and a man of his word anything I need I will definitely come see him

Ac was grade customer service

Ace is great

Great Sales Staff and car is perfect!!!

Javi made me feel right at home and like I made the right choice. I am hooked on my 2021 Nissan Rogue!

All good, i go to Nissan of Downtown because i trust them with my vehicle

Thank you to the best sellers (Andrew & Juan Chacon) Rogue 2021 Nissan Best service Friendly Honestly 100% Nissan Downtown LA

Amazing service. Tiffany was a huge help

The service worker that check me in has excellent customer service and professional. I think her name was Tiffany, African American lady.

Rafael was an incredible piece in our family purchase as he guided us to our best option! He was patient with us and very knowledgeable on the cars he was showing us and in the business in general. We are so grateful that we had Rafael helping us out! In addition, Ali was extremely helpful when processing our paperwork. Very friendly and knowledgeable. Ali was able to answer all of our questions clearly and process our purchase quickly as we had our kids with us. Our experience couldn’t have be better if it wasn’t for Rafael and Ali. Thank you, DTLA Nissan team!

The best experience, Andrew was so professional and really helpful with me.

It was good

I had a good experience in the service department. Ernesto was very nice and helpful. I would come back and have my car serviced there again with Ernesto's help.

Always a pleasure to service my 2010 Nissan Cube at Nissan of Downtown LA . Service Rep Ace has kept my Nissan running great , I wouldn't go anywhere else . Right now I am planning to buy my next Nissan right here . Thanks again Ace !

Ray was our salesperson and he was amazing!! Kind, friendly, knowledgable, and not pushy at all. He made what is a very overwhelming experience as easy as possible!

They always treat me good, they have great customer service, that's why I always recommended to my friends and co workers. Special thanks to one of the advisers Helen Villafran.

This is my family 2nd purchase this year from Nissan Of Downtown LA. The service was excellent and my Salesman Jose was and still today very helpful to me and my family with any questions. The whole staff was lovely. Thanks for everything.

I bought a car and the next day I had smoke coming out my exhaust . I took it in they said it was a torn hose , supposedly they fixed it but yet 4 days later same problem.

I just received the best service from Ricky in the parts department and Victor in the service department. Ricky was was extremely helpful and willing to assist. He shared possibly discounts available to me as new or returning customer as well explained the process. Ricky then proceeded to find a service person to assist with my installation. After several attempts Victor graciously offered with no hesitation. I was in and out of the dealership within 30 min. I haven’t received service like this in a long time, both of those gentlemen deserve extreme recognition. If I had cash in me I would have tip them both. Awesome experience.

I just Ernie Flores he is the best

Excellent care and customer service.

Intake person really listened to my concerns and did his absolute best to make sure that the technician understood and inspected any concerning areas.

I went to Nissan DTLA to check out a specific car and Victor was there to answer my questions. He made the process much easier. The environment at the dealership was also pleasnt, it was relaxed and you will be offered water and snacks.

Ace was by far the best staff member to help me while taking my car in for service. He was very polite, communicated well what my car needed aside from the oil change and actually went out his way to see I got the best discount for the work being done. He’s a very friendly person and great to work with.

Took my car for service and the customer service was unbelievable. I will be coming back.😀