Good expectation good service not but on waiting time need to lower a labor cost

Lance Sobczak and his whole service department team always do a great job servicing my car

Appreciate the above and beyond customer service. Left very happy and will continue to come back! Thank you!

I enjoy the fast and reliable service here at the new Nissan of Downtown LA dealership

i ready recomend this dealership, service was on time people at front really easy to explain and ready to help you, but Oswaldo is the best employee that i had ever met, he was there at the time at arrive and like in 2 , 3 min was out, he is dedinally the best

It’s a very good experience I love going to downtown Infiniti they all way get me in and out friendly staff clean waiting room I enjoy going there and you will too

Huge variety of cars to choose from, friendly staff, number one Nissan dealer in LA.

Nissan of downtown L.A is a great dealer and they treat you like family. They welcome you with big arm open, and they will satisfy your need of a new car. They are amazing people working there. 100/100

Good attention from the service staff Happy to be there but need to improve the waiting time

(Translated by Google) Good service and very good treatment (Original) Buen servicio y muy buen trato

The staff was extremely professional, knowledgeable and helpful. Overall great experience! I will be returning to the dealership for any questions and assistance.

Professional, efficient, listened to my concerns. Car was handled effectively.Representative was attentive and friendly. I didn’t have appointment but wait time was reasonable. Agent advised when next service is needed. Positive experience.

They took care of me and my car very well. I was there for less than 1hour

The agent was amazing and really made it happen

Great customer service and clean.make you feel at home. Just great over all in my opinion

David Mares was awesome. ALWAYS goes above and beyond and always takes care of my cars and my family.

Todo el personal en general muy amables exelente trabajo la señorita que me atendió muy amable lo asen sentir bien uno como cliente exelente trato

I have been coming to NISSAN OF DOWNTOWN L.A. for over 3 years now. This was the best experience to date. Fabian my service rep and he was helpful and friendly and understanding of my needs. Thank you Nissan service team.

We were attended to with great care and patience. We didn’t have to wait to long to be serviced

The employees were all attentive as soon as I arrived.and dropped my vehicle for the oil change

My little Versa is the first new-new car I've bought since 2001,so I was a little nervous about servicing. I brought it to Downtown, because that's where I bought it. It's not the most convenient location for me--I live in the South Bay--but the people are very nice and professional, they try to be efficient, and the waiting area is really comfortable and welcoming. I will keep coming back.

Had a great experience with my car service. Ozzy went above and beyond to make sure our needs were met.

I had booked a service special for an oil change and was very impressed with the friendliness of the staff even though I was coming in at the end of day. They were great, service was fast. It was my very first visit at this location and I'll for sure be back.

Amazing, I went for maintenance and my vehicle was done in no time they kept me updated on the service and what needs to be done in the future, the staff is very welcoming especially Osvaldo he helped me so much! I will definitely be going back. Thank you Nissan of downtown LA. Definitely recommend.

Came in as gate was opening . First in . The parking guy ask that I go to back of line telling me I would remain first . Then he allowed a 3 customer to move to spot one . I asked why he lied to me . He smiled and said Good morning . It was rude and not a good start . He told me that the lady said I drove around her but I was at the gate as it opened . Rude man did not like the way he treated me at all .