I was very happy with the friendly service. My car was ready before the estimated time. The check in and out process was very efficient. I was helped by Mr. David Mares. Thank you.

Service writer was so kind . and he explained in detail.

Nissan of Downtown LA is very professional and the service is timely. My service rep Ace has been taking care of me for years and I appreciate the service!

They were really helpful and very quick. They new their business

Nissan has always been a part of the community even when I was a high school guy back in the 80s so now I’m a customer and I just found out in March 2023. I’m a preferred customer. Wow downtown of Nissan is really doing a great job.

Fast and easy

The people is really nice and all questions you have they answer and they help you no matter what

I went in for warranty work. I showed up early as suggested and got the vehicle back later the same day. I would definitely go back if necessary.

Helen and Ernie are always very friendly, professional and knowledgeable. I strongly Recommend this location!

Victor was very helpful, very nice person

They fixed what needed to be fixed perfectly. Ace is a fantastic service writer.

We went there not to purchase a car but just looking nd Ali nd Ray was so professional nd very helpful nd friendly we decided to purchase a car. They worked with us nd made sure we got what we wanted without pressing us nd giving us options.

Get help from ray very helpful guy 😀 love my Nissan car !!! I was going for an infinity but end up with a Nissan very good car and everybody was very friendly and I recommend people to go to Nissan of downtown LA 💙

Ernie, service manager, was terrific! Had a complex issue he worked diligently to fix. No outside shop could have done it as well or for less money.

Gabriel Perez has great customer service and I highly recommend working with him. Gabriel has great communication skills and is very knowledgeable.

Helen was the person that helped me was very friendly and quick answered all my questions and kept me informed through the service process

Ace is kind, knowledgeable, professional and helpful. He guides me for the service that needs to be done with a very detailed explanation. The service was done promptly and the service department does a wonderful job. Thank you

Loved my service provider Ace!

Alan customer service was great really nice guy

Ray has the best customer service he came in pick me up and sold me the car thank you Ray

NISSAN OF DOWNTOWN IS THE BEST.

Tiffany was amazing!

Ace, and staff of both Parts and Service were terrific. They could not have been more gracious and thorough. And, as it happens, while there I needed a new battery and have a Auto Club battery replacement policy. The tow guy couldn’t put the pieces back correctly under the hood and Ace had a service member show him how to do it correctly. Ace and co have great customer service skills and I appreciate how well I was treated.

Victor was great!

eri was great very helpful and I forgot the name of the other guy who help me with the financial part they make great experience.